Question 1

Do I need to install anything?

Accepted Answer

No. Onzira ClinicOS runs entirely in your browser on desktop, tablet, or phone.

Question 2

Is patient data secure?

Accepted Answer

Yes. Data is encrypted in transit and at rest, RBAC-scoped per organization, and isolated by Row-Level Security.

Question 3

Can I import existing patients?

Accepted Answer

Yes, contact support to assist with a one-time CSV import.

Question 4

Does the AI scribe replace a doctor?

Accepted Answer

No. AI assists with documentation and suggestions; clinical decisions remain with the practitioner.

Question 5

Which payments do you support?

Accepted Answer

UPI, cards, and net banking via Razorpay; Stripe for international.

Question 6

Can multiple clinics use one account?

Accepted Answer

Yes. One organization can host multiple clinics with separate calendars and staff.

Frequently asked questions

Getting started